Make up of successful residential alarm sales people!

Their basic breakdown:
 
1.  Enthusiasm...................................................................51%
 
2.  Empathy and understanding.........................................25%
 
3.  Manners and charm......................................................10%
 
4.  Fun..................................................................................7% 

5.  System product knowledge..............................................7%
 

You will note that the least important ingredient is product knowledge and  the most important is a positive, enthusiastic attitude.

You can always learn facts about your security system from brochures, manuals, seminars, technicians, etc., but you cannot manufacture enthusiasm unless you really feel it in your heart.
 
     "Wisdom consists in knowing what to do with what you know."

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